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Diligent is a comprehensive governance, risk, and compliance platform provider with a unique heritage in board governance and corporate leadership tools. Originally founded in 1994 as BoardBooks, the company evolved into Diligent Corporation and has since expanded through organic development and strategic acquisitions (including Galvanize, Steele Compliance, and others) to offer a full suite of GRC capabilities. Headquartered in New York, Diligent serves over 25,000 organizations globally, including a significant majority of Fortune 500 companies, making it one of the most widely adopted governance platforms in the enterprise market. Dialigent's platform spans several interconnected product lines: Diligent Boards for board management and governance, Diligent Compliance for regulatory compliance management, Diligent Risk & Audit (formerly Galvanize) for risk management and internal audit, and Diligent ESG for environmental, social, and governance reporting. This breadth creates a uniquely board-to-operations governance solution that connects strategic governance decisions at the board level with operational risk and compliance management throughout the organization. The board governance capabilities remain Diligent's strongest differentiator. The platform provides secure board portals, meeting management, voting and resolution tools, entity management, and director onboarding, all integrated with downstream GRC processes. This means board-level risk appetite statements and governance policies can flow directly into operational risk assessments, control frameworks, and compliance monitoring programs, creating genuine alignment between governance and execution. Dialigent's risk and audit capabilities, bolstered by the Galvanize acquisition, include risk assessment and monitoring, control management, audit workflow automation, analytics and reporting, and continuous monitoring. The compliance module supports multi-framework compliance management, regulatory change tracking, and policy lifecycle management. However, the platform's growth through acquisition means that the user experience can be inconsistent across different modules, with some areas feeling more modern than others. The platform is positioned at the enterprise end of the market with pricing that reflects its comprehensive capabilities, and implementation can be complex given the breadth of functionality. Organizations primarily seeking modern, streamlined GRC may find Diligent's board-centric heritage less relevant to their needs.
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